Troubleshooting

Common Import Errors

"Category metafield could not be set"

The relevant Industry Pack has not been installed. Go to Settings > Industry Packs and install the pack for your product category.

"Variant throttle" or 50,000 variant limit

Shopify limits stores to approximately 50,000 variants per day. Accept the Bulk Queue to import remaining products over following days.

"Duplicate SKU detected"

Products with SKUs already in your store were found. Choose "Skip duplicates" on the Confirm step.

"Image URL invalid"

The image URL is broken or returns a 404. Run the Pre-Import Scan to detect and fix these.

Descriptions Not Generating

Check that you have a saved preset selected, your plan has remaining imports, and the AI model is available on your tier.